Refund PolicyThis policy governs your purchase of the software and services through the website www.bisguard.com and its subdomains. Please read it carefully as it sets out your rights with respect to your purchases, including important limitations and exclusions. Your placement of an order constitutes your agreement that this policy applies to the order. GeneralIf you are not fully satisfied with the protection level of the software, you can get your money back in double sum upon the terms and conditions set forth below. Although we believe that our software has high enough level of protection comparable to the RC40 if you have any doubt do not hesitate to contact us via our Contact Form. Refund PeriodSix months from the purchase date. No refund will be available after this refund period is over.Refund Conditions
Refund ProcedureAll refund requests should be submitted to our Contact Us form. Requests made via email are acceptable too. The decision about whether to grant a return request is made within one business week. If the refund is granted, the user must remove all BIS Guard & Co. Software or any of its derivatives and must not use the software unless another license is purchased. You can choose whether you would like to receive store credit or a refund.
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